Refund policy

Returns & Refunds

BADOP! is food. Once it leaves our warehouse, we can't take it back or resell it. So we don't do returns. That said, we will always do our best to make things right with you.

Damaged, wrong, or missing items

If your tin shows up dented, leaking, open, or not what you ordered, email us at support@badop.co within 30 days of delivery. Include your order number and a photo. We'll send a replacement or refund the item, your call. No need to ship anything back.

Lost packages

If tracking hasn't moved in 7 days, or it says delivered and you don't have it, email us. We'll work it out with the carrier and reship or refund. If the address on the order was wrong, we'll reship once the carrier returns it, but reshipping costs are on you.

Founder's Tin

The Founder's Tin is one run only. If we can't replace a damaged tin because it's sold out, you get a full refund instead.

Not eligible

Gifted tins, promo tins, and anything opened and used (unless it arrived damaged or defective).

How refunds work

Refunds go back to your original payment method within7 business days of approval. Your bank may take a few more days to post it.

Questions? support@badop.co